← ParentLog

Support

Email: support@parentlogapp.com

We usually reply within a couple of days.

Will I lose my entries if I update the app?

No. Updating from the App Store keeps all of your data. Deleting the app removes its local copy, so if you ever need to delete and reinstall, make sure iCloud is on or export a PDF first.

How do I get my journal onto another device?

Sign in to the same iCloud account on both devices with iCloud Drive enabled. Entries sync automatically a few seconds after you stop typing, and again whenever you open the app.

Does it work on Mac?

Yes, on Macs with Apple silicon. Find ParentLog in the Mac App Store under iPhone and iPad apps. It shares the same iCloud data as your phone.

How do I highlight an important day?

Press and hold any day on the calendar and choose "Highlight this day", or open the day and tap the flag in the top corner. Individual time slots have their own flag buttons. Highlighted items are marked clearly on the printed report.

How do I print or share my records?

Tap the printer icon on the main screen. Choose everything or a date range, optionally filter by category, then either print directly or save and share a PDF.

Is my journal private?

Yes. There is no account and no server. Your entries stay on your devices and in your own iCloud. You can also lock the app with Face ID in Settings. See our Privacy Policy.

Something is broken or missing

Email us with your device model, iOS version, and what you were doing when it happened. Feature requests are genuinely welcome.